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ISO 20000 CERTIFICATION

WHAT IS ISO 20000-1?
ISO/IEC 20000 helps organizations efficiently deliver quality IT Service Management through a comprehensive process approach. ITSMS implementation is designed to be a bedrock upon which to build continually improving service management systems. It is fully scale able to organizations large and small or to customers internal and external. Consider the benefits of developing an ITSMS as part of your organization’s customer satisfaction and business continuity strategies.

ISO 20000 - Information Technology Service Management System
ITSM ISO 20000 is IT Service Management System Standard that specifies ISO 20000 Certification requirements for the service provider to plan, establish, implement and maintain ISO 20000 Controls for an effective SMS Service Management System within an organization.

ISO 20000 Controls are implemented through documented requirements of ISO 20000 Standard clauses by organizations requiring assurance that their service requirements are fulfilled.

ITSM ISO 20000 -1 requires a consistent approach by all its service providers, including those in a service supply chain for an effective SMS that also makes Service Management System cost effective. ISO 20000 -2 provides guidelines for application of Service Management System (SMS).

ECL have pool of competent ISO 20000 Lead Assessors those assesses SMS requirements implemented by ISO 20000 Controls, ISO 20000 Clauses and all requirements of ISO 20000 Standard. The ISO 20000 Lead Auditors of ECL are in the close vicinity of organizations to make ISO 20000 Certification cost effective. SMS Standards compliance demonstrates organization capability to offer and provide service delivery best to the satisfaction of customer and related regularity requirement.

ISO 20000 certification Benefits:
Objective based Approach to the ITSM,
Better Process Control, Flow and Productivity,
ISO 20000 is Cost Effective Service Provision,
Improvement in Process Reliability through SMS ISO 20000 Standard Self Assessment Checklist,
Better documentation of the service management processes,
A Framework for Continual Improvement of each Processes of Service Management,
Leadership with Customer Focus,
Improves mutual understanding of requirements and accountabilities
Aligns with and provides framework for ITIL methodologies
Provides structure for business continuity and growth
Drives improvements in processes and services


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ECL specializes in the areas of Certification services. With our rapid expansion into new and evolving markets, we are always looking for skilled, energetic and enthusiastic people to join our team. ECL offers a dynamic and creative work environment, with compensation and benefits on par with industry standards. 

To apply, send your resume to info@theecl.com


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Testimonials

  • I highly recommend Equalitas Certification to any small-medium sized company in need of an ISO certifying body. I have worked with Equalitas staff for a number of years in ISO 9001 and ISO 14001 environments and found them to be very thorough, supportive, and highly professional.
  • We choose Equalitas Certification as our certification body because we trust their professionalism in managing any quality management system. Hence, their reputable name helps us to enhance our position in the market locally and internationally.We value the relationship with Equalitas Certification and we continue to be satisfied with their courteous service.
  • Since we engaged Equalitas Certification for ISO 9001:2008 certification, our business process flow are identified and recorded properly. [They] provided us with effective ways to realize this process.We were fully satisfied with their services, and our process improvement continues to be adopted from time to time.